kClo · operated by Sidhartha Behera, Frankfurt am Main, Germany
This page is for deleting your kClo account and the data held with it. You do not need the app installed, and you do not need to sign in to use it.
Open kClo and go to Profile → Cloud account → Delete account. That deletes everything immediately and needs nothing from us.
Submit the form below with the email address on your kClo account. We cannot verify who you are from a web form alone, so this creates a request rather than deleting anything on the spot: we check it against a real account and then complete the deletion within 30 days.
| What | Happens | Kept for how long |
|---|---|---|
| Authentication record, profile, backups, wallet, photos, purchase records | Deleted permanently | Removed within 30 days of the request |
| Logged meals, calories, water, steps, exercise, weight history, sleep, stress, pain entries, fasting windows | Deleted permanently | Removed within 30 days of the request |
| A small irreversible record derived from your email address | Kept, to prevent repeated abuse of the referral, trial and reward systems. It cannot be used to reconstruct your address or to contact you. | Indefinitely |
| Records we are legally required to keep for tax and accounting purposes — essentially, that a purchase happened | Kept, and used for nothing else | The statutory retention period under German law |